Certified Clinical Medical Assistant (CCMA)

Medical Assistants (MAs) are critical members of healthcare teams in a variety of medical settings. As an MA, you are often the first and last person a patient interacts with, making a lasting impact on the patient experience. MAs are flexible, performing a variety of tasks such as:

  • Taking patient vital signs
  • Assisting providers with exams and procedures
  • Administering injections or medications
  • Performing EKG, phlebotomy and other essential laboratory procedures
  • Checking patients in and out upon arrival and departure
  • Answering phone calls and questions
  • Updating and maintaining electronic health records (EHR)

According to the US Bureau of Labor Statistics (USBLS) Occupational Outlook Handbook, Clinical Medical Assistants are responsible for performing advanced skills:

  • Phone screening/Triage – 61%
  • Medical scribing – 54%
  • Navigating – 36%
  • EHR super user – 33%
  • Health coaching – 31%

According to USBLS and the National Healthcareer Association (NHA):

  • 89% of organizations surveyed encourage or require their Medical Assistants to be certified.
  • 67% of institutions increase pay when an employee earns a professional certification.
  • 35% of employers believe that Medical Assistants have more responsibility compared to previous years.

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